Privacy Policy

1. Introduction

Sugam Home Care Services ("we", "our", or "us"), located at No. 123/12, Kattabomman Street, Kamaraj Nagar, New Perungalathur, Chennai – 600063, Tamil Nadu, India, respects your privacy. This Privacy Policy outlines how we collect, handle, and safeguard your personal information when you visit our website (https://sugamhomecareservices.in/) or contact us regarding home care services.

2. Information We Collect

When you enquire through our website forms, phone, or WhatsApp, we may collect:

• Full Name
• Phone Number and WhatsApp contact details
• Service required (e.g. Maid Services, Elderly Care, Nursing at Home)
• Preferred contact timings and specific care requirements
• Locality or address in Chennai for assessing service availability
• Standard web analytics data (such as IP address, browser type, and Google Ads referral parameters).

3. How We Use Your Information

The information you submit is used solely for the following legitimate business purposes:

• To respond to your service enquiry and arrange telephone consultations.
• To coordinate care requirements and assess staff availability in your Chennai locality.
• To follow up on requested service arrangements and maintain service records.
• We do not sell, rent, or trade your personal contact details to any third-party marketing companies.

4. Data Security

We implement appropriate technical and administrative safeguards to protect your personal contact details from unauthorized access, loss, or misuse.

5. Contact Us Regarding Privacy

If you have any questions or wish to request the deletion of your enquiry data, please contact us at:

Sugam Home Care Services
No. 123/12, Kattabomman Street, Kamaraj Nagar, New Perungalathur, Chennai – 600063, Tamil Nadu, India.
Email: care@sugamhomecareservices.in
Phone: +91 84388 61636